AllThingsMopar.Com

245 Hempstead Avenue
West Hempstead, New York  11552
Phone: 1-877-533-7787

Parts Dept Hours

  • Monday: 9:00 am - 5:00 pm
  • Tuesday: 9:00 am - 5:00 pm
  • Wednesday: 9:00 am - 5:00 pm
  • Thursday: 9:00 am - 5:00 pm
  • Friday: 9:00 am - 5:00 pm
  • Saturday: 9:00 am - 12:00 pm
  • Sunday: Closed

Returns And Warranty

Returns

All returns must be unused, in its original shipping package and must include all hardware, accessories and installation instructions that came with the part(s), to be considered for a refund. Authorization for return must be requested within 30 days of delivery date. Freight and shipping charges are not refundable to and from shipping locations. The customer will arrange for the return of all items; we recommend using a service that includes a tracking number. Electrical and Performance parts and components are not returnable unless defective, and items that were opened, installed or used are not returnable. Customers outside the continental US are responsible for all return shipping costs, regardless of the reason for the return. We request that the customer email or call for return authorization prior to returning any item, as parts returned without customer service approval are subject to a restocking fee or may not be issued a refund at all. Deposits are not returnable without our authorization, and are at our discretion. Returns and cancellations may be subject to a restocking fee.

We do not cover miscellaneous expenses including labor costs for removal and installation of a defective part, materials, lost time or wages, towing, lift, dock or storage fees. We are not be liable for any incidental or consequential damages including without limitation, indirect or special damages as a result of product defects. Returned items will be inspected for warranty eligibility and either we or the manufacturer may replace, repair or refund the product based on the findings.

Export Parts are not eligible for Return, Cancellation, Exchange or Refund.

JRU Distribution

245 Hempstead Avenue

Unit 202

West Hempstead NY 11552

Warranty Information

Mopar parts and accessories are sold subject to the manufacturer warranty. In general, if the part was installed on the vehicle by an authorized dealer/technician it may be covered by a 12 month/12,000 mile Basic Limited Warranty. It may not have been subject to misuse, neglect or improper installation. Documentation may be required to substantiate a warranty claim. You may obtain replacement parts or service under warranty from any authorized Chrysler, Plymouth, Dodge or Jeep dealer. If we process the warranty return, customer will arrange for the return to us, and is responsible for the shipping costs for the replacement item. Warranty returns require an authorization